Privacy policy

This Privacy Policy explains how ecartstore.in (“Site”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or place an order.

Contact

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email:

Information We Collect

When you visit or purchase from our website, we may collect:

Name, email address, phone number
Billing and shipping address
Order and payment details
Device information, IP address, browser type, and website activity
Information you provide when contacting customer support

How We Use Your Information

We use your information to:

Process and deliver your orders
Process payments and provide invoices/order confirmations
Communicate with you regarding your orders
Provide customer support
Improve our website and services
Detect and prevent fraud or unauthorized activity
Send promotional or marketing communications, where permitted

Sharing Your Information

We may share necessary information with trusted service providers that help us operate our business, including:

Shopify – for operating our online store
Razorpay – for processing payments
Shipping and delivery partners – to deliver your orders
Analytics and advertising service providers – to improve our services and marketing

We may also disclose information when required by law or to protect our legal rights.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, understand website usage, and support advertising and analytics.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Google Analytics & Advertising

We may use services such as Google Analytics and advertising platforms to understand website activity and improve our marketing. These services may use cookies or similar technologies.

Children's Privacy

Our website is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

Data Security

We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. Any updates will be posted on this page.

Last Updated: October 2026