Refund policy

We have a 1-day replacement policy. You have 1 day from the date of delivery to report an eligible issue.

Important Points

No return/replacement for size issues, personal preferences, change of mind, or product details already mentioned on the website.
Unboxing video is mandatory for any damaged, defective, or wrong product claim.
Replacement is subject to inspection and approval by our team.
Products must be unused/unworn and returned with their original packaging, box, inserts, and accessories.

Important Note

बिना Opening/Unboxing Video के किसी भी स्थिति में Product Return/Replacement स्वीकार नहीं किया जाएगा।

Without an opening/unboxing video and invoice, no return or replacement request will be accepted.

Eligible Cases

Replacement is available only for:

Wrong product received
Damaged or defective product received

The issue must be reported within 1 day of delivery with:

Order number
Product photos
Invoice/bill photo
Complete unboxing video

Non-Eligible Cases

We do not accept returns/replacements for:

Size issues or personal preferences
Used, washed, worn, or customer-damaged products
Products without original packaging
Missing box, inserts, or accessories
Requests made after 1 day of delivery
Health products

Replacement Process

Email us at with your order details, photos, invoice and unboxing video.

Our team will review the request. If approved, a return pickup will be arranged where available. After receiving and inspecting the product, the replacement will be processed.

If pickup is unavailable at your pincode, you may need to courier the product back to us.

Refunds

Refunds are generally not provided. Refunds may be considered only in exceptional cases, such as prolonged delivery delays or repeated incorrect/damaged deliveries.

Approved refunds will be processed through UPI or Net Banking, as applicable.

For prepaid orders where delivery cannot be completed, eligible refunds may be issued after deducting applicable shipping charges.